1. Introduction

Welcome to Yalla Warshe ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at yallawarshe.com.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, phone number, password, and user type (client or professional).
• Profile information: profile photo, bio, location, service categories, portfolio images, and certifications.
• Project information: project descriptions, budgets, timelines, and any files you upload.
• Communications: messages sent between clients and professionals through our platform.
• Technical data: IP address, browser type, device information, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Connect clients with construction professionals.
• Display professional profiles and project listings.
• Facilitate messaging between users.
• Send service-related notifications and updates.
• Improve the platform's features and user experience.
• Comply with legal obligations.

4. Sharing of Information

We do not sell your personal data. We may share information:

• With other users: your public profile and project details are visible to other registered users as necessary to facilitate connections.
• With service providers: third parties that assist in operating our platform (hosting, analytics), bound by confidentiality agreements.
• For legal reasons: if required by applicable Lebanese law, regulation, or legal process.

5. Cookies

We use cookies and similar technologies to maintain your session, remember your language and theme preferences, and analyze site usage. For full details, see our Cookie Policy.

6. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at [email protected].

9. Children's Privacy

Our platform is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the platform after changes constitutes acceptance.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Address: 587 Hamra Street, Beirut 1103, Lebanon
• Phone: +961 78833227